Spring naar bijdragen

Avast Malware Pixeldrain

Featured Replies

Geplaatst

This has been happening for the past few days when I attempt to download a recording from Pixeldrain...

 

 

Infection detected! 2019-08-11 16-57-51.jpg

Geplaatst
  • Auteur

Thanks PowerMusic and Juul,

There was a problem with Avast. It wouldn't even allow me to switch off its web shield, so I uninstalled the software and reinstalled, and now it is allowing access to Pixeldrain.

Thanks again for taking the time to reply.

Geplaatst

I have sent an e-mail to Avast to see if we can get this sorted out. I have not received malware reports from any other parties, nor have I detected any malware or suspicious bandwidth on the servers. I assume this is just a false alarm.

Geplaatst

Kreeg zojuist een melding over weer een probleem met een virusscanner die Pixeldrain blokkeerde! Ik meld het maar even.

citaat: Dank voor het melden! 🙂 Daarmee is het probleem gelijk verholpen, heb het webshield even uitgeschakeld om te kunnen downloaden. AVG werkt ineens niet meer mee, geen idee waarom niet. 

Geplaatst
  • Auteur

Oh dear, Avast is blocking Pixeldrain again. The only way around this is to add Pixeldrain's https address to the 'excluded servers'  in Avast's web shield preferences.

PowerMusic, interesting to note another anti-virus is blocking Pixeldrain. Switching off web shields is risky, but maybe AVG, like Avast, also has a setting whereby the user can exclude it from checking Pixeldrain, though this may still be risky.

Fornax, I have  also contacted Avast by sending them a 'report a false detection' notice.

False Positive File Form 2019-08-12 16-45-05.jpg

Geplaatst
  • Auteur
  Op 13-8-2019 om 08:20 zei Fornax:

Thanks Drumbeat, this will help a great deal.

 

It makes sense that AVG has also blocked pixeldrain.. they're owned by Avast. They also have exactly the same false positive form on their site https://www.avg.com/en-us/false-positive-file-form

 

 

Hi Fornax,

Thanks for your message. Unfortunately, according to Avast, there IS a malware problem at Pixeldrain. See below for the response I have received from Avast.

 

 

 

 

Hello everyone!

According to an email I have received from Avast, there IS a malware problem at Pixeldrain.  The malware detection seems to be correct (see attached image).

111111.jpg

 

 

111111.jpg

 

 

111111.jpg

Geplaatst
  • Auteur
  Op 14-8-2019 om 15:26 zei Fornax:

I'm currently in contact with an Avast technical support contact. We're working it out.

OK Fornax, hope the problem can be sorted out.

Geplaatst
  • Auteur

As I type this, Avast appears to be allowing access to Pixeldrain via the links on this website. However, go directly to Pixeldrain (without clicking any links in this forum) and Avast is still blocking it. Strange behaviour!

  Op 14-8-2019 om 15:26 zei Fornax:

I'm currently in contact with an Avast technical support contact. We're working it out.

 

Gearchiveerd

Deze discussie is nu gearchiveerd. Reageren is niet meer mogelijk.

Belangrijke informatie

Door gebruik te maken van deze website ga je akkoord met Gebruiksvoorwaarden, Privacybeleid en Richtlijnen.